Appointments & Payments

We start with a free phone consultation to discuss your needs and for me to answer questions you might have. If the presenting challenges are within my range of specializations, we will set up a formal initial consultation to discuss further your experiences that you shared on the phone call and in paperwork that you complete through a secure online portal. 

In-person sessions are possible, although the initial consultation session is always telehealth and done virtually. The virtual platform is private and secure, and it runs through the same user-friendly program where you complete paperwork and receive appointment reminders. Following the initial consultation, therapy sessions are scheduled in advance with an effort to provide you with a preferred time that we work to protect.

Please note: Once scheduled, your session time is protected as yours. Missed sessions are costly in time and revenue (we are not able to collect from insurance for unfulfilled appointments). If not due to a true emergency, less-than-48-hour/late cancellations or no-shows will incur a charge that you will have to pay out-of-pocket (cash or check). These policies are outlined in detail in paperwork clients receive. 

We do not take Medicaid or Medicare.   

This office, however, is in network with a number of insurance companies, with whom I am a participating (preferred) provider. I will bill your insurance for you if you carry a policy from the following:

• Pacific Source
• Aetna
• First Choice Health
• Mountain Health Co-Op

I accept private pay and will provide a "superbill" for out-of-network insurance from whom clients may seek reimbursement. Clients are responsible for the portion that the out-of-network insurance does not cover. Clients are to know their medical insurance plans and benefits, including copay, coinsurance, and/or deductible. Simply call the number on the back of your insurance card or log in onto your insurance portal to explore your benefits and eligibility. Please note that insurance policies do change, year-to-year, and it is important to not assume that your coverage is the same as the prior year(s).

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Note: A Good Faith Estimate is intended for you to be aware of estimated fees. The estimate does NOT mean you need to make a commitment to the length or frequency of therapy sessions.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.

If you are billed at least $400 more than the sum provided in your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

www.cms.gov/nosurprises or contact me.